Q and A


Do I have to pay VAT when buying PrEP online?


I have been buying PrEP online for a while but I had to pay VAT on the last order.

Is this legal and necessary?



i-Base have also heard that some people ordering PrEP online have been asked for an additional payment to cover VAT and a clearance fee.

For example, one person ordering three months of PrEP was asked by Parcel Force to pay Import VAT of £21.60 before the parcel could be released. They also had to pay a clearance fee of £13.50.

These additional charges are legal, but don’t seen to affect all orders.

It might be just good or bad luck whether this happens, depending on whether your parcel is picked up for this duty.

We have updated the following related question to include this inforamtion.


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