Q and A

Question

What can I do if my ARVs are running out?

i’m HIV positive and my problem is that i was using an ARVs that i’ve used to collect in Pretoria clinic and now they are nearly finished. Before then i’ve transferred my file from Daveyton to Pretoria because i was moving to Pretoria location.

Now i came back to Daveyton and they said i can’t get another transfer and i don’t have enough money to go and collect my ARVs in Pretoria. Even here in Daveyton they refuse to give me a meds without file. I don’t know what to do.

Please help me or must i go to another clinic and start afresh from the tests?

Answer

Hi

If you are having trouble with your clinic(s), perhaps try contacting the Treatment Action Campaign (TAC) in South Africa who could offer more practical advice.
http://www.tac.org.za

If the clinic is saying you have to register again to get treatment, then is may be important to start doing this asap. I am sorry that I can’t help with more specific information.

i-Base are a treatment information project based in the UK and so we only comment in detail about UK services.

44 comments

  1. Josh Peasegood

    Hi Unathi, are you able to return to your previous clinic and ask for a transfer letter? If not, you may need a new prescription from the new clinic you are intending to use. Are you able to talk to a doctor for a new prescription?

  2. Unathi

    They refuse to give me my medication since I forgot to come with a transfer letter from my previous clinic
    I know my medication name and container
    And now its finished.what must I do

  3. Lisa Thorley

    Hi Kholwani,

    i-base are based in the UK. This isn’t something that we can help you with.

    The following org are based in SA: https://www.tac.org.za/

    They should be able to help you.

  4. Kholwani

    Hey I have moved from Mtubatuba to Mgababa my medication is about to finish how can I get a transfer letter I don’t have the money to travel to mtubatuba

  5. Simon Collins

    Hi Zikhona, please contact your HIV clinic directly to arrange this. i-Base are inthe UK and I am sorry we cannot help directly. Please also contact Treatment Action Campaign (TAC) in South Africa. https://www.tac.org.za

  6. Zikhona

    Hi i need help i want transfer letter from Cape Town i have moved to Eastern Cape bcz of this pandemic so how can i get transfer letter for ARVs am out of medication

  7. Lisa Thorley

    Hi C,

    i-base are based in the UK, we’re not based in South Africa. Please contact the following organisation: https://www.tac.org.za/

  8. C

    I was taking my medication at Alexander 1st Avenue I relocated to rustenburg I don’t have transfer letter and I don’t have money to go back to jhb and my medication is getting finished what can I do all i need is transfer letter I don’t no if is possible if I can get it on my phone

  9. Lisa Thorley

    Hi Zusiphe,

    What’s the name of the medication that you usually take? What have you now been given?

  10. Zusiphe

    Hi I have a problem at hillbrow clinic they changed my medication that was working well on me and gave me a new one without taking blood sample now I’m so stressed.and I can’t swallow something that I don’t no nothing about plz help what must I do

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